Advice, Help and Training

“I’m not afraid of storms, for I’m learning how to sail my ship.”
— Louisa May Alcott (1832 – 1888)

Whatever your skill level, from absolute beginner to expert, there’s always something new to learn about computers. We are happy to provide help and advice to our customers over the telephone or via email at no charge. We’re also always happy to come and visit you to discuss your requirements in more detail – we’d rather help you make the right decision than help you pick up the pieces when things go wrong.

We are also happy to be able to provide you with one-to-one or one-to-few training sessions in your home or office on a variety of subjects, from getting the most out of an Office Suite to sending and receiving e-mail. Give us a call to discuss your training requirements.

Repairs and Upgrades

“Never trust a computer you can’t throw out a window.”
— Steve Wozniak (Co-Founder of Apple, Inc.)

Computers go wrong. Unfortunately, this is a sad fact of life. While we cannot guarantee to fix your PC every time we will endeavour to get you up and running again as quickly as possible and with the minimum of fuss.

As a last resort, we are pleased to be able to offer a fixed fee PC Rebuilding service, which will return your PC to state it was in the day it was bought, EXCEPT that any important data it contains will be preserved.

Please Note: While we can usually restore all important data back onto a rebuilt PC there is a risk that some data may not be restorable. This is especially true of e-mail data and things like passwords and usernames used to access web sites.

Hardware Installation

“Behind every good computer is a jumble of wires ‘n’ stuff.”
— Anonymous

One of the reasons that the PC is such a successful product is the ease with which it can be modified and upgraded. Better graphics, better sound, and a variety of other upgrades can be applied to any off-the-shelf PC. The difficult bit comes when you try and decide which upgrade to get, and that’s where we come in!

With over ten years experience in the IT industry and with a number of PC’s built for family and friends, we are able to provide you with the advice you need before making a decision and can help you get the best deal for your hard earned cash.

If you’re nervous about taking a screwdriver to your PC or don’t know where to find the best deals on PC stuff we can also supply and install upgrades for you.

Software Solutions

“It’s not a bug, it’s a hidden and seldom used feature.”
— Anonymous

As with hardware, there is a wide variety of software available for the PC and it can be very difficult deciding which package best suits your needs. We can help with advice, we can also supply and install software on your machine for you.

Additionally, we are able to create custom written software, tailored to your specification to solve business problems that cannot be cured using off the shelf software. Our rates for writing software are very competitive and we will be pleased to come and meet with you to discuss your needs.